FAQ

Online Sales Customer Service Policy Manual
link Background Customer Service is a key part of our values and commercial success. Changes to this Policy Manual Changes to this manual, includi...
Thu, 11 May, 2023 at 6:57 AM
Customer Service Officer Training Handout
link Moko’s Principles of Customer Service A great Moko experience means; A Quality Product: you receive a product you enjoy and recommend to others...
Thu, 20 Apr, 2023 at 2:17 PM
Moko & Default Fields
What are default fields Default fields are fields that cannot be removed or changed in Freshworks.  They are the data fields that freshworks software draws...
Tue, 2 May, 2023 at 12:55 PM